Telstra Fibre Internet
But don’t take our word for it:
“Telair is one of Telstra’s largest sellers of Telstra Wholesale Business Internet.”
– Telstra Wholesale
Service Quality
Telstra Fibre offers guaranteed scalability, delivering up to 10 Gbps symmetrical speeds on our Premium product, directly to your business address.
A serious data link deserves unlimited downloads and uploads, ensuring your business stays consistently and reliably connected at full operational speed.
Telstra Fibre includes a 99.95% uptime guarantee, excellent performance, and low latency—crucial for video conferencing and internet-based applications.
Can’t get Telstra Fibre? Telair partners with all major Australian carriers to deliver the best and most reliable solution tailored to your business needs.
PRICING
Choose your minimum term and Class of Service below to view our super competitive Standard & Premium Telstra Business Fibre Internet (Route 1) plans with free install.
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Telstra Business Internet special offer terms...
Special Offer (“The Offer”) Terms & Conditions
- Offer Period: The Offer is valid until 11:59pm AEST on 31st December 2024.
- Eligibility:
- The Offer applies to Telstra Fibre services on new contracts only. It is not available for contract renewals or extensions.
- The Offer is available exclusively for Telstra Business Internet (TBI) products on a 36-month term.
- Offer Details:
- Customers may choose from the following options:
- Step-Up: Receive 48-month pricing on a 36-month term.
- Step-Up and Free D-Link Gateway: In addition to the Step-Up pricing, customers may also receive a free D-Link DBG-2000 Nuclias Cloud-Managed SD-WAN Security Gateway, valued at $1,749.95, when taken with a Telair Managed Router subscription.
- The Free D-Link Gateway is only available in conjunction with the Step-Up offer and cannot be selected independently.
- Customers may choose from the following options:
- Managed Router Subscription Requirement:
- Customers opting for the Free D-Link Gateway must subscribe to the Telair Managed Router service, selecting either:
- 9×5 support at $75+GST monthly recurring charge (MRC)
- 24×7 support at $125+GST MRC
The Managed Router subscription includes:
- Proactive Monitoring: Ongoing router performance tracking to quickly identify and address potential issues before they impact your operations.
- Comprehensive Diagnostics: Swift troubleshooting and analysis to keep your network running smoothly with minimal downtime.
- Dedicated Helpdesk Support: Access to knowledgeable support professionals who are ready to assist with any connectivity or configuration queries.
- Regular Firmware Updates: Ensuring your router has the latest security and performance enhancements, so you’re always protected and up-to-date.
- Initial Templated Configuration: A seamless setup by our experts, using a standardised configuration template to optimise your network’s performance from day one.
Additional Terms for Configuration and Support:
- Configuration Requests: The initial configuration will apply a templated setup. Any specific configuration requests, such as advanced application control, custom web or content filtering, or similar tailored settings, will be billable at Telair’s Standard Billable Rates (SBR).
- Real-Time Support for Connectivity Issues: Our support team will assist in real-time for urgent configuration changes required to resolve connectivity issues that impact your network’s functionality.
- Managed IT Service Schedule: The Telair Managed Router service aligns with our broader Managed IT Service Schedule, which can be reviewed in detail here.
- With Telair’s Managed Router subscription, you’re not just getting a device; you’re investing in peace of mind. Say goodbye to unexpected network disruptions, endless troubleshooting, and security worries. Instead, your team can focus on what truly matters—growing your business.
- Customers opting for the Free D-Link Gateway must subscribe to the Telair Managed Router service, selecting either:
- Cloud Management Requirement:
- The D-Link DBG-2000 Nuclias Cloud-Managed SD-WAN Security Gateway requires a D-Link Cloud Management Licence to operate. This licence is billed separately at $20 (incl. GST) monthly.
- Additional Terms:
- The Offer is available for both Standard and Premium Class of Service (CoS) options.
- Offer availability is subject to service qualification. Telair reserves the right to withdraw Special Offer pricing if the building does not qualify.
- Changes to the contract term may result in the forfeiture of promotional pricing associated with the Offer.
- Telair reserves the right to extend, modify, or discontinue the Offer at any time at its sole discretion.
Critical Information Summaries: Telstra Business Internet Standard | Telstra Business Internet Premium
Telair: Your Trusted Business Connectivity Partner
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WHY CHOOSE TELSTRA BUSINESS INTERNET?
Telair’s Telstra Business Internet (TBI) provides a business-grade internet connection that’s delivered end-to-end over Telstra fibre infrastructure. Coverage is available nationally, with tens of thousands of multi-tenanted business sites already activated, and many more eligible for connection at no additional upfront costs.
The major benefit of Telstra Business Internet is that it offers a range of terms and your choice of a Standard or Premium service. Each of these packages is extremely competitively priced, so Telstra Business Internet is scalable to suit businesses and budgets of every kind.
Watch to see how Telair is bringing enterprise-grade fibre to businesses all across Australia. Or READ MORE here.
Make your business soar
Telstra Fibre, delivered by Telair, empowers your business with access to Australia’s best network, offering unmatched performance, ultra-fast speeds, and guaranteed reliability. Recognised as one of Telstra’s largest sellers of Telstra Wholesale Business Internet, we leverage our expertise to deliver premium connectivity solutions tailored to your business needs. Whether you’re hosting critical applications, driving cloud services, or connecting multiple locations, Telair’s Telstra Fibre ensures your business stays seamless and productive. Backed by Telair’s unwavering commitment to delivering what we promise, our solutions are designed to help your business thrive in a connected world.
What is Telstra Fibre?
Telair’s Telstra Fibre plans include Guaranteed Speeds of up to 2Gbps (faster available on request) on Premium packages with a 1:1 contention ratio, ensuring dedicated performance. Standard packages come with a cost-effective 20:1 contention ratio for businesses with lighter demands. With Telstra Fibre, you’ll experience seamless connectivity that keeps your operations running smoothly without interruption, empowering your business to thrive.
Benefits of Telstra Fibre
- Guaranteed Speeds: Reliable and consistent performance tailored for business-critical operations.
- 99.95% Uptime Guarantee: Enjoy peace of mind with robust, always-on connectivity.
- Dedicated Bandwidth (Premium): No sharing bandwidth with other customers for ultimate reliability.
- Scalable Speed Options: Plans range from 100Mbps to 2Gbps (up to 10Gbps available on request).
- Customised Solutions: Personalised account management to meet your unique business needs.
- Seamless Backup Options: Expand with 5G Mobile Data and Fixed Wireless solutions for added redundancy.
- Optimised for uPBX: Easily integrates with Telair’s hosted phone systems for streamlined communications.
Telstra Business Internet Plans for Every Team
Connectivity has never been more important, and top-tier plans have never been more affordable. Telstra Business Internet plans are changing the way our clients connect. With ultra-fast speeds and some of the most cost-effective pricing on the market, Telstra Fibre is the ideal solution for teams of every size.
Telair provides Telstra Business Fibre packages with bandwidth ranging from 100Mbps to 10,000Mbps. That offers you the flexibility to choose an internet plan that supports your business and provides the bandwidth you need to operate web servers, uPBX phone systems, everyday workloads and more.
Regardless of the package you select, Telstra Fibre offers symmetrical upload and download speeds. This far outperforms most nbn™ connections, making our internet plans more effective for businesses that collaborate, chat and video call online. Plus, with Unlimited Data included as standard, Telair can ensure you’re always connected, so you’ll never miss an opportunity to talk to customers or make a sale.
Telstra Fibre with 99.95% Guaranteed Uptime
Telair is simplifying connectivity with Telstra Fibre internet plans that come with 99.95% Guaranteed Uptime. Our Guaranteed Uptime is an enterprise Service Level Agreement (SLA) that ensures your service is up a certain percentage of the time. If we don’t meet the minimum 99.95% requirement for a particular month, we’ll compensate you.
Guaranteed Uptime SLAs are one of the biggest benefits of Telstra business internet plans. There’s no point in having a fast connection if you can’t use it. Telair understands that, and we always strive to exceed the minimum requirements of our agreement. And, if you do encounter an issue, our 100% Australian-based support team will do everything we can to get you back online sooner.
Combined with the Guaranteed Speeds offered as part of our Premium packages, Telair provides access to high speed, high quality internet your business can rely on.
Backed by Telair’s 100% Australian-Based Support Team
The team at Telair has been hard at work for nearly two decades. We continuously strive to deliver stable, reliable products, and we are proud of the trust we have built in the Australian market.
One of the ways our team adds value is by offering 100% Australian-based support. We have a network of national locations in Brisbane, Sydney, Melbourne, Perth, Tasmania and South Australia. From these locations we deliver expert advice and reliable support that ensures your Telstra Fibre plan is always connected.
If something does go wrong, you are welcome to contact our experienced support team at any time. Each of our Telstra Fibre customers receives personalised account management from Telair. That means we can address issues as soon as they arise to improve uptime and help you connect with customers in crucial moments.
FAQs & IMPORTANT INFORMATION
Getting Started
Can I get this service?
Telair Business Fibre services are not available everywhere. Availability depends on a number of factors, including whether the necessary equipment is available at the relevant exchange, and if your premises is able to connect to the network.
Please contact Telair and we will qualify your address and provide a quotation.
Will I be charged if I request a service qualification?
Nope! Our initial service qualification will be performed remotely, and won’t cost you anything.
Ok - the service is qualified, how do I sign up?
The Service
Are speeds guaranteed?
Note: The actual speeds you will receive may slightly vary due to a number of factors. Some factors include fibre optic overheads, the network connecting the exchange, your equipment, software and internet traffic.
What is the Uptime Guarantee SLA?
Telstra Fibre services provided by Telair come with a 99.95% Uptime Commitment. This means that we assure the service will be up a percentage of the time. If we don’t meet this level for a particular month, we compensate you. Please note that planned network maintenance is not included in this commitment.
Will I need any special equipment?
You will also need a router to connect from the NTD to your local network. You may use your own router provided it is compatible with our service, however, this means that you will be responsible for the configuration and management of the router. Telair can also supply an approved router, which we can configure for you.
Required Customer Equipment
Included Network Terminating Unit
We will configure the NTD to work with your service and all you need to do is connect your existing network into the NTU via a router or Layer 2/Layer 3 network switch.
Router Options
Recommended Routers
Up to 100Mbps:
Mikrotik 2011/4011, Sophos XG Series
Between 100Mbps and 1000Mbps:
Mikrotik 4011, Sophos XG Series
Other Information
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